Want to know more about our delivery services?
We use Royal Mail 48 and DHL to dispatch all orders, both services are tracked and signed. Dependant on the weight of the product, your order will be sent with one of the two couriers. You will also be able to upgrade to DHL Next day for an additional charge. Free delivery applies to all UK orders of £45.00.
Please be aware that if your order is dispatched after 13:00 you may receive an email with a delivery time slot. This is an automated email and as DHL and Royal Mail have already collected, this may be incorrect. If you have any queries, please email us.
Royal Mail (orders under 2kg):
DHL - The below services are next day:
We do our best to dispatch every order next day. In busy periods we extend the dispatch to 2 working days (this excludes weekends and bank holidays). Please be aware that although most orders are delivered within the specified time, DHL offer this as an estimate and not a guarantee.
Signatures are required for all services.
Please keep in mind that all International orders over 2kg will be subject to and extra delivery fee.
If you have a question for our team, please let us know and we will do our utmost to help!
Changed your mind?
All customers have the right to return an order, up to 14 working days after the day you receive it. You must inform us of their intentions to do so right away, to do this simply send us an email or click here and explain the situation with a member of our team.(Please see terms below before contacting us).
If you have any further questions that were not answered above, please contact us and we will do our very best to assist you!