Free Delivery on orders over £45

Where is my order? UK Delivery

Waiting on a delivery? 

Our terms stipulate a dispatch window of 1 - 2 working days, and the delivery period is dependant on the courier, please allow up to 7 working days for your order to be delivered. 

 

If you have chosen a next working day delivery option, the order will be delivered one working day after the date of dispatch. An email will be sent to you notifying you of confirmation of the order. Once the order has been dispatched you will receive another notification from DPD regarding your delivery date. If the order is not delivered one working day after it was handed over to DPD, please contact us for more information. It may be due to an issue with the courier, weather or other factor beyond the scope of our control. 

 

Please refer to the following:

  1. Your delivery address is correct (this is the main reason customers do not receive orders within the allotted time period)
  2. You have checked the premises and with neighbours (provided the tracking indicates it has been delivered) 
  3. 7 days have passed, and no delivery has been made. 

If you've checked the above points, please click **here**, fill out the form and we'll investigate. You will receive a response from us within one day. 

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